EMCO Salmon Arm in Salmon Arm, BC Closed now

Reviews about EMCO Salmon Arm

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  2019-12-29, by Tim Gallant
  Extreme Exercise in Frustration. I have purchased a number of items from Emco over the years, so when it came time to renovate my bathroom, that's the first place I went. I was looking for a drop in tub, and all the bathroom fixtures. I was helped by a nice young lady, that I could tell was quite new to the business. I asked her if they had any drop in tubs on display, and was told no. I then started to look at shower and tub faucets. If you have ever been in the store, the first thing you will notice is there are no prices on anything. If you are like me, and not a billionaire, prices effect my buying decisions. I liked a particular line of shower heads and faucets, but none of them had prices on them. I asked the young lady if she could get back to me via email with the prices for the shower heads (about 6 types), and 5' drop in tubs. I left her my card, and left. About a week later I had not heard from her, and phoned back on the status of my prices. She said she had been busy, but would get back to me. I then received a condescending email from a Brian gentlemen whom, I would guess is the manager. He stated that they were not in a position to "price everything in the store". I hardly asked for everything, I merely want to make an informed decision on about 6 to 8 items. I guess business is so good that they don't have to bother with customer requests, it just walks in the door and buys things without asking about the price.